Destination Management

At St Lucia Reps we offer a broad range of Tourism based services in St Lucia. Catering to individuals, travel agents and our core business of a full repertoire of Resort Management type services for Tour Operators and Incentive Houses. Providing old school service and care with new world enthusiasm and passion for discovering new and fun experiences, while making sure we deliver with International standards ofservice and in accordance with health and safety minimum standard requirements.

St Lucia Reps is the local agent for many tour operators and wholesalers providing a varying range of services for each. Our client base, while it stretches right around the world, is predominantly out of gateways in North America, United Kingdom, Germany and Canada. We believe and those for whom we provide services have concurred, that our systems, procedures and programme cover is amongst the best internationally and we have received accolades to back this up. The secret of our success is making sure that we provide the level of services required, while making sure we acknowledge the profile and ethos of the individual product marketed and promised by the different operators.

Our Services are always customised to the requirements of the Tour Operator, which can be as little as an airport meet and greet service on arrival, to a completely comprehensive destination management services or resort management programme. Our team is made up of people with many years of experience in all areas of the tourism industry, both individually and collectively.

Our Staff wear our generic uniform unless provided by the tour operator, again in keeping with the requirements of the individual company. We will provide lockable office space within our modern and conveniently located and well appointed offices for your overseas personnel to work from, if this is how you want to customize your operations. And although many have started their operations by sending in their own supervisory level staff all have eventually had the confidence in our services to remove them asking us to handle their in resort operations, obviously considerably reducing costs in the process. Our flexibility is yet another of the services put at your disposal.

Our Destination Management Department more often referred to as Operations is operational 365 days of the year. Our duty office shift is manned by a team of duty officers and provide 24 hour cover for general enquiries and emergency assistance. The Duty Officers along with the Service Manager provide back up to our team of representatives out in the field, and are on call to assist with hospital visits or customer care if required when the Repressentatives are out making their hotel visits.

St Lucia Representatives specialize in Incentive Group & Travel programmes featuring theme events that use the best natural resources and talent to create a unique St Lucia adventures and activities. Our record of success is a tribute to teamwork, quality service and commitment to meeting and surpassing our client's needs.

St Lucia, refreshing, relaxed, unsophisticated and un spoilt, yet not uncivilized, small in size, big in warm friendliness and hospitality, a perfect combina tion for your sm aller incentive groups. Click Here to contact our Incentive Group & Travel Team and give this opportunity to design a unique, unforgettable experience for your clients.

 


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Mission Statement

To provide a portfolio of outstanding services which enhance the visitors vacation experience through the recognition of their individual needs and expectations in a rewarding and fulfilling work environment for our employees.

 

 

 

General Office Hours
8am - 5pm

Contact Details

St Lucia Reps and Sunlink Tours
Reduit Beach Avenue
Rodney Bay Village
P.O Box 879 | Castries | St Lucia

Main Switchboard: 758 456 9100
Fax: 758 452 0459
Main Email: info@stluciareps.com